This refers to a particular particular person employed within the airline trade. The function entails making certain passenger security and luxury throughout air journey. Duties sometimes embrace demonstrating security procedures, serving meals and drinks, and addressing passenger inquiries. This occupation calls for robust customer support abilities, adaptability, and the flexibility to stay calm underneath stress.
The airline trade depends closely on people on this occupation to keep up a constructive buyer expertise and uphold security requirements. Their skill to handle numerous in-flight conditions, from routine service to emergencies, contributes considerably to passenger satisfaction and the airline’s popularity. Traditionally, this function has advanced from primarily serving meals to encompassing a broader vary of duties associated to passenger well-being and security.